Gaurav & his team were extremely helpful with the bookings and in curating the entire trip effortlessly. We dropped in to their 'Cozy' office as the name mentions & we were good to go. The team was readily available on call/email throughout the trip. We also were given a local contact number in New Zealand if we ran into any trouble. Plus, we had a detailed itinerary that was handed over to us with all the vouchers, which served the purpose very efficiently."